Category: Resources (Page 17 of 60)

A summary of useful links, applications, and tools that I find around the Internet.

Where Do You Find Quality WordPress Support?

January 13, 2016 / Tom / 0 Comments

Last week, I asked: “Should WordPress product support be in-house?” And the short version of the conclusion to which I came is simple: Yes. It should be. This still leaves a question about how to handle general WordPress support, though.

Specifically, the problem is when something goes wrong with your product, the general end user doesn’t know if it was your work, the theme, WordPress, or the environment on which all of the software is running.

And if your product is the last thing the user installed, then you’re likely going to be the first person contacted. So let’s say you are running a theme or plugin or WordPress product shop, and your customer has a problem, but it’s not related to the work you’ve done.

In other words, though you do (and arguably should) offer in-house product support, the problem isn’t related to your product at all.

What then?

One Month with Boxy (Inbox By Google)

January 11, 2016 / Tom / 0 Comments

If there’s one thing about which I’m consistent, it’s consistently trying new things and moving something that better fits my workflow whenever the need arises. And such is the case with Boxy.

Boxy

But let me back up: A few months ago, I talked about Kiwi. A desktop Gmail client for Mac that I [still] think is great if you’re a fan of the original Gmail interface (that is, say, in contrast to Inbox).

The thing about Inbox is that I wanted to like it, and I wanted to use it. The problem is that I like having a consistent a consistent experience across my phone, tablet, and my desktop.

It’s a personality quirk, I know.

But still, the only available versions were the iOS version and the version that ran within a browser. Now don’t get me wrong, I’m a big fan of web applications, but there’s something about having email as a separate application rather than a browser tab that works better for me.

Another personality quirk, maybe?

Happy New Year 2016

January 1, 2016 / Tom

I don’t know if you stumbled across this post my accident, via Twitter, or via RSS, but whatever the case: Happy New Year!

Usually, it’s a good time to write about the previous year, what we’re looking to do in the year to come, and talk about some of what we’ve learned in the past year and how we hope to apply it moving forward.

This is not that post.

Must Read WordPress Articles 2

December 31, 2015 / Tom

About a week ago, I shared a round up of posts that I thought made for some good reading during the downtime the holidays inevitably bring.

Pocket

I also mentioned that I have a tendency to throw things into Pocket and leave them there until I have time to read them on my own. Whenever I come across a handful of really good WordPress articles, I’ve been saving them until I have enough to share here on the site.

Must Read WordPress Articles

December 24, 2015 / Tom

During the holidays, most of us slow down a bit from what we’re used to doing every day so that we can actually hang out with friends and family or so that we can catch up on something we’ve waited a long time to do.

You know, like reading or a playing a game or something like that.

Pocket

One of the things that I have a habit of doing is throwing a ton of content into Pocket and then planning to read it when I actually have time.