[…] more of a challenge. As such, it’s harder for me to do “good work” and, at this point, it’s time to retire it. What About Documentation and Support? Both the manual and the support forums will continue to remain active until next July. WP Social Icons now redirects to Tipsy Social Icons. The free, […]
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[…] written. But, come on, there’s so much more to it than that – aside from the usual staging enivronment, testing, and deployment, there’s also the issue of support. Support looks different based on the nature of the product: Some may need on-going support via forums, some may need maintenance, others may need some form of […]
[…] of developers and designers with whom they interact daily via Twitter, IRC, chat rooms, and so on. The customer base with whom they interact with via email, support channels, and however else they stay in contact with their customers. And when we do this, I think that we end up dividing our thought process […]
[…] been slowly refocusing my own business to focus solely on working with WordPress. This particular focus includes: Renaming the company Doing a long, hard search for a support system that I like Trying to find balance with the WordPress Plugins Repository And even beginning to offer some online courses In order to keep this […]
With the recent release of WordPress 3.6 and its built-in support for audio files, I’m opting to to halt development on WP Audio Player for WordPress plugin. Here’s the thing: This has nothing to do with WordPress folding something into core that was once available via plugins and putting a plugin “out of business.” […]
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