The more I drafted this post, the more it felt like I should be writing some type of TL;DR for certain people who read this. So, in an effort to save time, here it is:
I’m writing this for those who are new to self-employment, project management, or generally have less experience than those who are asking “Why are you writing this?” Ultimately, it’s something that most of us learn at some point in this industry, but if we can help one another short cut it sooner rather than later, we all benefit.
If you’re still interested after reading the note above, then I assume you’re looking to get better at this aspect of communication. Which is good, because so am I 😏, and using a small feedback loop is one way in which I’ve found to do that.
Every industry has a bit of their own jargon and many of us laugh about it, yet we all continue to use it when in a professional setting. We’re funny that way.
Anyway, in our industry, one of the phrases that we use a lot – myself included – is “feedback loop.” The first time I ever came across the phrase was with regard to feedback from amplifiers. It had nothing to do with software. Nonetheless, in what we do we generally use it to refer to it as:
- sending a request, comment, or general piece of information to a customer,
- receiving a response from the customer regarding said information.
And for those who aren’t used to the idea (because there are those who do “big bang releases” which I’ll talk about in a minute), feedback loops are usually considered to be small or large.
The longer I’ve worked in software, the more I always aim for A small feedback loop no matter what.
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