[…] by people who are experts. They’re good at it, and you can rest easy knowing that your data is safe and you’re not going to get sued. Support Just like with most WordPress plugins, when you buy the premium version, you get excellent support. Companies like BigCommerce and Shopify offer 24/7 phone support with […]
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[…] to see how things are progressing, and in order to make sure you’re staying on task and continuing to capture the vision defined in the requirements. On Support A few of my employees at the call center in my basement. Once a project is delivered, it’s not done – there’s still the issue of […]
[…] above. But there’s so much more to it, right? I mean, WordPress is a CMS, a blogging platform, and even an application foundation. To that end, there’s customer support, training, security, and more that are outside of the traditional roles of programming (that so many of us think of when it comes to WordPress). There […]
[…] to the projects. Docs include all information about plugins, how to install them, and how to use them on your blog as well as links to other support channels. FAQs aim to provide answers to standard questions about any of the given projects. We have a support desk specifically for our paid products. Free […]
[…] has a nicer UI and more flexible project management tools The thing I see many developers doing, though, is asking users to report issues, bugs, and general support questions to GitHub. But think about that. Many of the people for whom we’re building solutions are people who use WordPress for their blogs, for the […]
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