[…] absolute best to eliminate them. In the case of Comment Images, there are two major points of failure: Administrators need to know if their hosting environments offer support for the file uploading mechanism Users need to know what files they can upload Administrators To handle the case of administrators, I run a function just […]
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[…] of sounding redundant! – allows readers to upload images to their comments. Ultimately, it gives your community the ability to share a single image or illustration to support whatever they have to say. For the most part, the plugin came out of a conversation that I had with a few people at a recent […]
[…] creating a system of bug ticket triage. Sounds all fancy, right? It’s not :). Basically, it’s a way that I sort tickets as they come into the support channel and decide how I’m going to be resolving them according to their level of severity. Though I don’t think there’s a definitive way to do […]
Since Standard is no longer is active development and support is currently being managed by the stellar guys at WooThemes, a couple of people have asked me what my preferred theme and/or my preferred theme shop is. There are several amazing theme companies out there. I don’t have a favorite, but you likely already […]
[…] and themes in the past to either sell or give away depending on the application but since I am a one man show I know that providing support would be a challenge. Another person shared the following: And yes, very few people write back to express their satisfaction and quite a large number write […]
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