I’ve written at length about the dilemma of supporting WordPress plugins and looking at various support systems both of which generated some good discussion on offering WordPress plugin support.
Over the past few months, I’ve been [slowly] mapping out exactly where I want to take the direction of the work that I do on plugins (as well as other projects), and how I want to offer support.
Last week, I took the first step and began directing all of the support requests for my current plugins into my inbox.
