One of the business models that is common (although not as common as it used to be) in the economy of WordPress is the unlimited support for for a single purchase. That is, you buy a theme or a plugin, and you pay for the product and the purchase often includes a license for […]
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[…] the challenges that come with writing and maintaining documentation for your project. Sure, I think many of us who build and maintain projects consider documentation a form of support, but when you ask a customer to define support, you’re more likely to hear about their ability to communicate with someone through a forum or a […]
[…] your workflow as much as possible. When it comes to the process of working on WordPress plugins, WordPress themes, and how to manage everything via source control, support forums, and managing bugs and their associated tickets, all the while making sure that you’re not duplicating repositories in order to make sure you’ve got the […]
Using Help Scout For WordPress Support
A few months ago, I wrote about Finding The Right WordPress Support System in which I laid out my points for what I’d look for in a support system. The post ended up generating a lot of really good feedback, and – as of last week – I officially chose Help Scout as my WordPress support system. […]
Support versions of PHP in WordPress can vary by project. Here’s one way to handle it within a plugin.
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