Last week, I shared my problems with the WordPress plugins repository. Above all else, I’ve really enjoyed the comments that people have shared – it’s full of good ideas, I’ve had my opinions changed a bit from the initial post, and the conversation is generally respectful.
For those who have been following along, you know that all of this is being shared as I’m slowly working towards the process of restructuring how I build, maintain, and support my plugins.
As such, I’m trying to be as open as I possibly can be about what I like, what I dislike, and what I’m planning to do as this particular restructuring comes into fruition.
One of the things that’s becoming common among businesses – especially larger businesses – is to offer support via Twitter. The more I’ve begun thinking about how to offer support, the more I’m deciding against offering WordPress support on Twitter.