Tom McFarlin

Software Engineering in WordPress, PHP, and Backend Development

Page 228 of 427

Unsolicited Advice in WordPress (But Is It Really?)

Obviously, I can only speak for as much of the culture that I’ve experienced both online and offline so I don’t mean this to be an overly general statement, but I think it’s fair we live in a highly polarized culture – if not offline, and if not in the west, then certainly online.

That is, we have no problem telling one another if their policy, their ideas, their implementations, or whatever sucks, or if it’s terrific. Unfortunately, it seems to be much more of the former than the latter.

I tend to be more on the pessimistic side – I know, probably not the most flattering personality trait, but I try to fight it :) – so I don’t know if it’s getting better, but I can definitively say that over the past few days, I’ve personally experienced some criticism – all constructive – that’s respectful and that has generated a lot of food for thought.

Continue reading

Pressware Needs an Intern (Want to Work on Some Projects With Me?)

For those of you who have followed this blog for sometime, you’re likely aware that I make a living building solutions for others using WordPress – all of this is done under my company, Pressware.

From the landing page, you’ll notice that there are two other team members – Stephen and Nathaniel – both of whom are responsible for other tasks on the team (and we’re even shifting roles a little bit more very soon, but that’s beside the point).

Though I’ve almost always done exclusively project-based work, I’m also looking into branching out into products, as well. I doubt this is a surprise. The thing is, in order to help expand the business into both products and services, I need a little bit of help in growing the business.

To that end, I’m looking for an intern.

Continue reading

Mayer For WordPress Now on GitHub

Not quite a month ago, I mentioned that I was going to begin open sourcing the themes (and potentially plugins) that we sell on WordPress.com. Right now, this is only a single theme (though others are in development and I’ll talk more about that later).

As of today, Mayer for WordPress.com along with the three (yep, the only three) outstanding issues for the next milestone are available on GitHub.

Mayer on GitHub

The initial post was met with some great conversation via both the comments and tweets – some pushback, some not – but I’m excited to see where this goes and I do feel that this is the best decision, for now, with respect to this particular theme.

Continue reading

From WooThemes: The Importance of Focus

Early last week, WooThemes announced that they were shutting down their Twitter support channel. You can read the entire post here, but there were a few quotes in the article that I really liked.

WooThemes Support

First:

And a lot to say. And that pretty quickly, questions get technical and DMs and 140 characters are not ideal facilitators of such things.

Secondly:

Everyone with a smart phone has a soap box.

With our users being of the techie variety most are on Twitter and it’s a space where we frequently get questions about products, potluck inquiries, reports of glitches, panicked alerts about problems, shout-outs, suggestions et al. It’s a mixed bag!

And finally:

But after letting @WooSupport run for a while realised what it was actually doing was creating an expectation that we never intended to meet which was that we were able to actually give support over Twitter.

The article also goes on to discuss interesting things such as how support requests are unique, individual problems are unique, and managing support via Twitter versus a dedicated ticket (like in ZenDesk) can be problematic.

Props to them for doing this.

Continue reading

« Older posts Newer posts »

© 2025 Tom McFarlin

Theme by Anders NorenUp ↑