Last week, I shared my problems with the WordPress plugins repository. Above all else, I’ve really enjoyed the comments that people have shared – it’s full of good ideas, I’ve had my opinions changed a bit from the initial post, and the conversation is generally respectful. For those who have been following along, you know […]
The world is not an ideal situation and, thus, neither is the nature of community-based support forums. And that’s why I don’t like them.
One of the nicest things about WordPress is how easy it is for developers to extend its functionality, and how easy it is for users to find plugins that help them enhance their blog. All conversations about plugin quality and compatibility aside, WordPress plugin support is one area of development that often seems to be […]
I recently received a comment on my article on WordPress plugin support (that is, How Much is Too Much?). Specifically, the comment asked: So why not just outsource the support e.g. use a service that provides support to plugin end users on behalf of the plugin developers? Seems like that would save the developer a ton […]
The past couple of weeks, I’ve been discussing the challenge of supporting free WordPress plugins. Though I’ve done this in the past, I’ve retired those projects, but am looking to get back into doing so all the while documenting the process here. But first, for those who haven’t been reading the articles up to this […]